Client stories

The work speaks for itself.

Every organization we work with starts with a real challenge and leaves with a real result. From boutique retail to public utilities — these are their stories.

4 Engagements featured
$364K+ Annual savings delivered
625+ Hours saved monthly
94% First-contact resolution achieved
Featured engagements

Real organizations. Measurable results.

Each engagement follows the same arc: an honest diagnosis, a plan built for their reality, and capability that stays.

Debbie, CEO of TheFabNest
Customer Experience Los Angeles, CA

TheFabNest Reclaimed Their Brand Voice — and Their Time

A beloved LA boutique was growing fast. Their customer service couldn't keep up. EvolvedWork helped them automate without losing the warmth that made customers loyal in the first place.

"Our customers are everything to us. I needed a solution that felt like us — warm, personal, never robotic. EvolvedWork delivered exactly that."

Debbie · CEO, TheFabNest
40%Faster response time
28%Customer satisfaction increase
15 hrsSaved per week
0Drop in brand voice quality
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Finance professional reviewing automated tax compliance dashboards
Operations & Compliance California, USA

From 3.5 Weeks to 2 Days: A Tax Compliance Transformation

A fast-growing e-commerce retailer was drowning in multi-state tax filings. EvolvedWork turned a 3.5-week monthly ordeal into a 2-day automated process — and freed a finance team to do the work they were actually hired to do.

17.5×Faster compliance reporting
$364KAnnual operational savings
99.8%Accuracy rate achieved
2 daysFiling cycle (from 3.5 weeks)
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Mo & Ruby's editorial — girl in red dress with balloons
Brand & Visual Content Canada

Mo & Ruby's: From Heritage Fabrics to Market-Ready Visual Identity

A Nigerian mom founded Mo & Ruby's to bring Ankara heritage fabrics to Canadian children — but flat lays couldn't show families how the clothes looked on their kids. EvolvedWork built an AI workflow that changed that entirely.

80–90%Cost reduction in content
10×Increase in content volume
3–5×Faster content turnaround
100%Founder confidence in brand
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Water utility customer service representative with AI billing dashboard
Public Sector Regional, USA

A Public Water Utility Modernizes Billing and Customer Service with AI

A regional public water and sewer utility transformed billing operations using discovery-led AI — reducing call volume, improving accuracy, and elevating service for 85,000 customers.

"We knew we needed to modernize, but we did not know where to start without disrupting service to our customers."

Director of Customer Operations · Regional Water Utility
625+Hours saved monthly
94%First-contact resolution
40%Call volume reduction
4.6/5Customer satisfaction score
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Who we work with

Three segments. One belief: access for all.

SMBsSmall business owner standing confidently in her boutique with a laptop
Small & mid-sized business

Growing teams

Practical AI readiness and enablement for businesses that need impact fast, without enterprise budgets.

WorkforceDiverse group of adults in a workforce training workshop led by a South Asian facilitator
Workforce organizations

People & pathways

Helping workforce and talent organizations prepare their communities for the AI era with real, durable skills.

PublicGovernment team reviewing public service metrics on a large data screen
Government-funded programs

Programs at scale

Designing AI capability for publicly funded initiatives that have to deliver measurable outcomes for the people they serve.

Could your organization be the next story?